Agency Principals

Douglas T. Brown, CPCU, CLU, CIC
President

Robert J. Hagan, CPCU
Chief Operating Officer

Normand St.Laurent, FIC
Vice President

Commercial Lines Department

Sandra Lee Cavedon, CIC
Assistant Vice President

Michelle A. Soares, CPCU, CIC, CISR, AAI
Assistant Vice President

Patricia A. Bourget, ACSR, CISR Bond Specialist

Jeannine St.Laurent, CSR Assistant

Personal Lines Staff

Rachel L. Cournoyer, Customer Service Representative

Estelle J. Heroux, Customer Service Representative

Lillian I. Messier, Customer Service Representative

Claims Department Staff

Diane L. Ouimette, Claims Representative

Robert J. Hagan, Sandra L. Cavedon, Michelle A. Soares, Claims Assistants

Administration Department

Donna M.Tancrell, Accounting Department

Charlotte S. Therrien, Administrative Assistant

Life Department

Catherine A. Caron, Administrator, Life and Employee Benefits Department